What Data We Collect and Why
When you register with 33cd, we collect your name, email address, phone number and date of birth to verify your account. If you deposit or withdraw through bKash, Nagad or Rocket, we also retain transaction references — not your full wallet credentials — to match payments
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to your account and resolve any disputes. We collect device and browser data when you browse or play, including IP address, session timestamps and pages visited. This helps us keep your account secure and detect unusual access patterns. When you contact our support team, the conversation
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is logged and linked to your account record. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those services need to complete your transaction. Retention periods vary by data type: account
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records are kept while your account is active; transaction logs are held for the period required under applicable financial rules in eligible regions. Your use of 33cd and eligibility for our services depends on your local law and the regions we currently serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.